Problem to overwrite Caller ID from PBX

everclick

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Nov 26, 2010
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#1
Hello,

I have been looking in this forum and in other webs but I haven't found any solution.

The problem is that when I create an extension in Elastix and connect in that extension an other PBX in which I have that extension configurated as a trunk, although I configure in the second PBX each extension with a different CID or even if I force in that trunk a CID, it never overwrites the CID I put in the second PBX to Elastix extension number. If I put in Elastix the CID it works ok, but if I leave it blank it sends as CID the extension number intead of the second PBX.

What I need is that each extension of the second PBX overwrites the Elastix extension's CID. How can I do it?

Thank you.
 

dicko

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#2
In the putbound route page

check

Intra Company Route

Optional: Selecting this option will treat this route as a intra-company connection, preserving the internal Caller ID information and not use the outbound CID of either the extension or trunk.
 

everclick

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#3
Thanks for you reply.

I check this option and is disable, I have tested many configurations in it and any of them works.

The problem continues...
 

dicko

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#4
Then I'm sorry I have no idea what you are trying to achieve, the intra-company route will send your local CID, without it it will send the original CID if it exists unless you overrode it in the trunk settings.
 

james.zhu

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#5
yes, you can set trunID with a different number.
 

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