Problem moh in inbound route

zeno83

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Dec 4, 2009
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#1
Hi, this is the problem
I insert a moh in a ring group
If I call the ring group from extension the moh is started and running
If insert on a inbound route with the ring groups and call moh, the moh is started and not running
Parent logs but I see that moh is started.

Someone tell me would know what could be the problem? :( :(

Sorry for my English
 

mgaron

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Jun 29, 2010
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#2
whats the format of the files used mp3 or wav?
 

zeno83

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Dec 4, 2009
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#3
wav
format file 16bit 8000Hz
Convert with sox example.wav -r 8000 -c 1 -s -w example2.wav
 

dingoland

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Jan 16, 2008
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#4
Hi,

You have to change the default class then edit your musiconhold_additional.conf and change these lines :
[default]
mode=files
directory=/var/lib/asterisk/mohmp3/yourfolder/ <---- add your moh folder at the end.

Regards
Greg
 

zeno83

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Dec 4, 2009
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#5
I found the problem, Elastix is not, in fact if I make a SIP trunk to an operator works, my problem and now when I receive calls with this configuration
bri-> patton 4554 -> Elastix

I do not know the cause of the problem?
 

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