PRI number grouping

skiet

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Dec 1, 2009
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#1
Hi everyone
I have installed elastix and am busy preping for a PRI line with 300 Numbers.

I have 9 different branches, each with their own IVR etc and now need to route incoming calls from the PRI to the different branches.

I would like to make the first 20 numbers goto 1 branch, the next 20 numbers to go to the next branch etc.

How can i do this? In my incoming routes I have added the first branch but how do i tell the system to route the first 20 numbers to a certain IVR. (I dont know how to enter a group of numbers under the DID) Or should i be grouping the numbers on the CLID

All I have done is enter the first number (Not group of numbers) under the DID

Hope you can help

regards
Peter
 

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