Prerecorded unavailable message

Discussion in 'General' started by JPP1962, Nov 3, 2009.

  1. JPP1962

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    Hello

    Does anybody know how to use a prerecorded unavailable message as the voicemail unavailable message for an extension?

    I am replacing a traditional PBX with some extensions to a new Elastix box. Users already have their own "you called Mr. X. I am not available right now. Please leave a message". Is it possible to upload those messages to Elastix? I tried to:
    1. convert to mono, 8K 16 bit
    2. copy the files to the corresponding user's (/var/spool/asterisk/voicemail/default/<ext-number> ) with the name unavail.WAV.
    3. I chmod the files to 755 and chown to asterisk:asterisk.

    It worked for the first 2 extensions but not anymore.

    Am I doing something wrong?

    Thanks

    JPP
     

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