Polycom dial plan issues

t0mm1

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#1
hi

We have Polycom 320s and cant get the dial plan to work with '*'
as soon as i press '*' the phone start dialing it and we cant use any of the asterisk feature codes
the same if the number starts with '10'

the curent dial plan from Endpoint Configuration is
[2-9]11|0T|011xxx.T|[0-1][2-9]xxxxxxxxx|[2-9]xxxxxxxxx|[2-9]xxxT

thanks for you help
 

dicko

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#2
Try:

[2-9]xx|0T|011xxx.T|1[2-9]xx[2-9]xxxxxx|*x.T|##


for North America (no 7 digit dialing) blind transfers and all the * stuff.

dicko
 

t0mm1

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#3
Thanks for the quick replay Dicko

Im reading some paper on dial plans but cant get my head around it yet

how can i make my local dial plan

Local PBX extentions 200-210
Local town calls starting from 2 and 7 digits long
Local country calls starting with 0 and 9 digits long
Internation calls starting with 00
Local telco services starting with 0 and 3 digits long
local telco sevices starting with 1 and 3 digits long
emergency 111 and 911
Asterisk features starting with '*' or '**' or '#' and 1 2 or 3 digits long

where can I modify Elastix so when i provision new phone to setup my dialplan

Thanks
 

dicko

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#4
the dial plan is examined left to right, the acceptable strings are separated with the | character.
[2-9] matches digits 2-9 x matches anything, "." means zero or more of the previous character, T means time out (the dial will be done if there is no complete match but timeout has occurred or the terminator (often # ) is dialed)

some of your demands are meetable as for example you choose three digit extensions but your local calls also start with 2 (change your numbering) so

2x. will do the first two (after time out)
0XXXXXXXX will do "country" calls
00X. will do International after a time out
0[2-9]X will do the local telco
911
111 obviously
*X.|**X.|#X. for the features

/var/www/html/modules/endpoint_configuration/libs/vendors/Polycom.cfg.php

is where the string is defined
 

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