Polycom dial plan issues

Discussion in 'IP Phones' started by t0mm1, Apr 12, 2010.

  1. t0mm1

    Joined:
    Apr 12, 2010
    Messages:
    2
    Likes Received:
    0
    hi

    We have Polycom 320s and cant get the dial plan to work with '*'
    as soon as i press '*' the phone start dialing it and we cant use any of the asterisk feature codes
    the same if the number starts with '10'

    the curent dial plan from Endpoint Configuration is
    [2-9]11|0T|011xxx.T|[0-1][2-9]xxxxxxxxx|[2-9]xxxxxxxxx|[2-9]xxxT

    thanks for you help
     
  2. dicko

    Joined:
    Oct 24, 2008
    Messages:
    4,099
    Likes Received:
    0
    Try:

    [2-9]xx|0T|011xxx.T|1[2-9]xx[2-9]xxxxxx|*x.T|##


    for North America (no 7 digit dialing) blind transfers and all the * stuff.

    dicko
     
  3. t0mm1

    Joined:
    Apr 12, 2010
    Messages:
    2
    Likes Received:
    0
    Thanks for the quick replay Dicko

    Im reading some paper on dial plans but cant get my head around it yet

    how can i make my local dial plan

    Local PBX extentions 200-210
    Local town calls starting from 2 and 7 digits long
    Local country calls starting with 0 and 9 digits long
    Internation calls starting with 00
    Local telco services starting with 0 and 3 digits long
    local telco sevices starting with 1 and 3 digits long
    emergency 111 and 911
    Asterisk features starting with '*' or '**' or '#' and 1 2 or 3 digits long

    where can I modify Elastix so when i provision new phone to setup my dialplan

    Thanks
     
  4. dicko

    Joined:
    Oct 24, 2008
    Messages:
    4,099
    Likes Received:
    0
    the dial plan is examined left to right, the acceptable strings are separated with the | character.
    [2-9] matches digits 2-9 x matches anything, "." means zero or more of the previous character, T means time out (the dial will be done if there is no complete match but timeout has occurred or the terminator (often # ) is dialed)

    some of your demands are meetable as for example you choose three digit extensions but your local calls also start with 2 (change your numbering) so

    2x. will do the first two (after time out)
    0XXXXXXXX will do "country" calls
    00X. will do International after a time out
    0[2-9]X will do the local telco
    911
    111 obviously
    *X.|**X.|#X. for the features

    /var/www/html/modules/endpoint_configuration/libs/vendors/Polycom.cfg.php

    is where the string is defined
     

Share This Page