Polycom 501 wrong time and date - flashing

MST

Joined
Sep 25, 2009
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#1
Hello All,

Let me describe the situation with Polycom 501 phones ane time & date on them. I have just rebooted one of the phone and after that time and date shows wrong + it flashes. I know the time was assigned by DHCP server but I don't have access to it. I have been trying to assign 0.north-america.pool.ntp.org in GUI under GENERAL - TIME but it does not help. I can assume that 123 port can be blocked to outside so whatever I type it will not work.

Do you think is there any way from that situation?

Thank you
 

MST

Joined
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#2
DHCP is fixed and everythink back to normal. However, is there any work around if 123 is bloked for outside.
There is no choice like use another SNTP inside newtork - right?

Thank You
 

hinzinho

Joined
Sep 18, 2009
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#3
Not sure if this is what you are looking for?

Under /tftpboot/, edit the server.cfg and add your sntp address.

example:
<SNTP tcpIpApp.sntp.daylightSavings.enable="1"
tcpIpApp.sntp.address="your elastix ip address" tcpIpApp.sntp.gmtOffset="-28800"
/>
 

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