Performance Question about Elastix

navit.t

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#1
Hi,

Two simple questions.

1. Is a pure-Asterisk box better than an Elastix box in terms of performance ? We've got a contact center that we can implement either with Elastix or with pure-Asterisk, of course the Asterisk one takes longer but that's not a concern.
To clear up a bit, by performance, I mean CPU and RAM usage (or dropped calls or deadlocks or any other non-regularities) happening in a big queue with 70 - 100 members and 200 - 300 callers. We just want to implement a smooth call center :lol:

2. Is there any easy way to convert an Elastix installation to a pure-Asterisk one ? We have the system setup in a couple of days in Elastix. If, in any way, we have to choose the Asterisk solution, is there a better way than building the system again from ground up ?

Thanks :)
navit.t
 

Patrick_elx

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#2
Elastix is just an asterisk distribution with some added gui.

The only think you will accomplish with a barebone asterisk is to use less hard drive space from all the gui pages.

CPU wise, you will have a few less process running in the background (like the httpd) but they are insignificant when you are not accessing the gui anyway.
 

alwayson

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#3
how many concurrents call? do you consider cluster ? remember power & cooling and security requirements, also include routing, switching to do list.
 

navit.t

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#4
Elastix is just an asterisk distribution with some added gui.

The only think you will accomplish with a barebone asterisk is to use less hard drive space from all the gui pages.

CPU wise, you will have a few less process running in the background (like the httpd) but they are insignificant when you are not accessing the gui anyway.
Thank you, I appreciate the light up ;)

how many concurrents call? do you consider cluster ? remember power & cooling and security requirements, also include routing, switching to do list.
I've posted a question regarding that with no answers, on this forum. Here is the link:
Elastix Stress Test Problem

We've got 70-100 agents and 200-300 callers. On maximum, we will have 100 agents answering and 200 people on queue, so it concludes 100 concurrent calls. I know that queues in Elastix (or FreePBX) are heavy, because they have been implemented as regular extension-to-extension calls, and it is one of my concerns. Based on this article, that I guess is valid in Elastix as well:
Heavy Queue Usage in FreePBX

So, summing up, I don't know how to stress test (my no-answer forum post) and I don't know if queues are better in pure-Asterisk or Elastix (based on different implementations stated in the above article).

Thanks
navit.t
 

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