Here's what I did:
- Installed call center module
- Added two agents
- Added a queue
- Added a form
- Added a campaign and uploaded a list with 5 numbers
Now I can login as an agent but the "agent console" never seems to light up and no calls happen. On top it just says no active call. The call tab is blank, the form tab is blank, but I do see my script on the script tab.
What could be wrong here?
- Installed call center module
- Added two agents
- Added a queue
- Added a form
- Added a campaign and uploaded a list with 5 numbers
Now I can login as an agent but the "agent console" never seems to light up and no calls happen. On top it just says no active call. The call tab is blank, the form tab is blank, but I do see my script on the script tab.
What could be wrong here?