Hello everybody, I have a suggestion to do. I think it could be useful to have the possibility to restrict access to out routes to each extension: For example: you can define out routes: local calls, mobiles, nationals, etc. Then when you add an extension you have a combo box showing previously defined routes. Then you can choose the routes that the extension can access. Another idea that could be used together with the other is: you can define personal pins (like route pins but for each person). You have to define routes that the pin can use, the same with extensions but pins are personal. After that when you add an extension you have 3 restriccion levels: 1. No restriccion: this extension can call without restriccions. 2. Route level: this extension can call only if the destination is routed by a permitted route for the extension. If the route is not permitted then pin is asked and if the personal pin can access to the route call is routed. 3. Personal pin: this extension will ask allways for a pin and if the pin has required level to use that route call is routed. In adittion, having personal pins allow to show WHO (and not what extension) had make the call in Reports. Is it clear? I can explain it better if you want. Do you think it could be a good idea?