noob question ivr

Discussion in 'General' started by panzer, Jul 16, 2010.

  1. panzer

    Joined:
    Jul 16, 2010
    Messages:
    4
    Likes Received:
    0
    Hello everyone, I need help in configuring of IVR:
    I recorded a greeting message with one of my extensions, if i call *99 i hear my message, I associated this message to IVR with 2 options, I created an inbound routes then leave everything blank.
    if i call one of my extensions the phone ring and not start the ivr, why? what's wrong?
    thanks for the help and suggestions
     
  2. jgibson

    Joined:
    Dec 29, 2008
    Messages:
    78
    Likes Received:
    0
    For the inbound route did you set the "Set Destination" to the IVR that you created?
     
  3. panzer

    Joined:
    Jul 16, 2010
    Messages:
    4
    Likes Received:
    0
    in set destination i select my ivr "ufficio"
     

Share This Page