no voicemail when extension is busy

Discussion in 'General' started by Pauli, Aug 10, 2010.

  1. Pauli

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    Hi,

    I've got the following problem to solve:
    I created a voicemail for an extension. Everything is fine with the voicemail BUT the voicemail should only be activated on no answer. If the extension is busy the caller should hear the normal busy tone.

    I cannot find where to configure this. Thanks for your help!

    Pauli
     
  2. dicko

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    Make a "Misc. Application" and give it a number, choose "Terminate Call" and then busy in the drop down.

    forward 'busies' to it, *90<misc_app_number> from your extensions.
     
  3. Pauli

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    Hi,

    thanks a lot. This works fine for me!!!
     

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