No voice on forward to outside line

mrshish

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Nov 24, 2010
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#1
I have a cell phone in a ring group. The number is setup with the full number and # (1+number+#) and rings out fine. When it connects however no voice is passed in or out.

Any ideas on how to fix it?

Thanks.
 

gblanco

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Aug 29, 2010
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#2
Remember that there are different ports the signaling and voice. Check your firewall to allow ports for RTP, or the bandwidth that is used for the expected codec
 

mrshish

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#3
Unfortunately I'm still struggling with this problem. I opened the RTP ports up to 4000-30000 and still no good. It's only happening if the number is part of a ring group. I can call in and out no problem and I've had 6 lines going at once without a bandwidth issue.

Anyone else have a suggest/recommendation?

Thanks for the help.
 

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