no queues in menu

maumar

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Sep 12, 2008
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#1
Sorry for newbie level question.

After a fresh install of elastix 1.5.2, i have installed call center 1.5
There is any extensions and any queues configured in pbx, yet.
When i click on CallCenter tab, i see call center menu, it's ok.
But queue tab is missing.
When i create new agent queue edit field is missing, too.
I have created a bunch of extensions and a queue, into pbx, but queue menu option is missing, yet.

What should i create into pbx, more?
Can i fix this issue or should i reinstall everything?

tia
 

gabrielmata

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Aug 10, 2009
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#2
Hi! Maumar

I have the same problem you could solve it? you did since it?
 

Megabyte

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Mar 28, 2009
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#3
Did you start the Callcenter module?
 

maumar

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#4
there is no queues tab at all, as you can see on screen shot
i followed this guide to solve my issues
Elastix-Callcenter-La-guia-total

1. in callcenter define an agent, 200 password 200
2. in freepbx define a queue 1234 with static definition of agent A200

this is the way

PS: there is no screen shot, it exeed 800 pixel, the max setted by forum administrator
 

jgutierrez

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#5
Yes that is correct, on older version of call center, there was the queue tab on the agent menu, but it was erased...
 

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