No incoming call from my VOIP account

trkostas

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Oct 20, 2009
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#1
hello, i am new to forum and this is my first post

i have just followed the instructions found on documantation and in this forum and i have set up succesfully so far my elastix pbx

i have 2 Voip accounts for incoming and aoutgoing calls

my problem is that although i have set up my voip account as a sip trunk and i am able to make calls i can not receive calls...
When i am dialing my voip in acount i see at elastix web report interface that CALL accepted by pbx but at the destination shows me an "s"(i dont know what that means)(this is the output:2009-10-20 17:16:29 2105908*** s SIP/302118001088-09b4ebd0 ANSWERED ) ... and the system anounce that " THE NUMBER I HAVE DIALED IS NOT IN service

i want to notice that i have made an inbound route with anyDID/anyCID

can u help me?

ps. i attached the report page and the trunk settings page
 

dicko

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Oct 24, 2008
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#2
You need an inbound route for each DID you have, in this case 302118001088 the inbound "user context" is probably better as from-sip or from-trunk so it can access your dial plan.
 

trkostas

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#3
thanks for the imediate answer

i have managed so far to receive calls via ALLDID/ALLCID inbound route

but when i creane a new one with did 302108xxxxx i see a mesage in CLI: executing from-trunk NoOp "SIP/302108XXX(CORRECT ONE) "no DID/CID match in new stack

???
 

dicko

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#4
You should capture a call at the asterisk CLI and make sure the actual DID number matches the Inbound route, and indeed exists, some VSP's don't send the DID info for some strange reason, there are work-arounds to extract that info from the sip headers posted elsewhere here.
 

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