No email received from converter tool

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I need to convert a Elastix 2.5 backup to the new version. Filled the form out and submited the file, but I have not received any response. I tried with two different backup files, but nothing happens. Checked spam folder just in case, but I'm pretty sure there is no answer so far.

Thanks for your support.
 

AJP

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I need to convert a Elastix 2.5 backup to the new version. Filled the form out and submited the file, but I have not received any response. I tried with two different backup files, but nothing happens. Checked spam folder just in case, but I'm pretty sure there is no answer so far.

Thanks for your support.
Hi @javerleo please send me a private message with the email used and the name of the backup that you uploaded.

Thanks
 
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