Hi I work with nocuser and the actual problem is that i upload the list of numbers. I´ve tried with the full data, Telephone number, adresss, etc and it was no use. I later tried to upload the list with only the phone numbers.
Its a US list so the format is 1234567890 on a CSV file that I made but still when I login as Agent it just waits there in the main agent screen. But no dial.
I have tried with multiple test campaigns setup at one time and also tried having only 1 activa at the time, none of them worked.
We need guidance since we are just starting to use elastix.
What would you suggest ?
Posting the logs or any ideas you may have are welcome.