No data found when trying to open de CSV Data...

nocuser

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Mar 1, 2010
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#1
Hi, after creating a campaign, when I try to view the CSV Data, it says "No Data Found"... but I've been able to load a file... which could be the problem?
 

Disaster

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May 28, 2009
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#2
It means no calls have been made from that campaign, This either means you have not run the campaign yet or the data you upload is not correct.
 

MaxDice7

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Mar 17, 2010
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#3
Hi I work with nocuser and the actual problem is that i upload the list of numbers. I´ve tried with the full data, Telephone number, adresss, etc and it was no use. I later tried to upload the list with only the phone numbers.
Its a US list so the format is 1234567890 on a CSV file that I made but still when I login as Agent it just waits there in the main agent screen. But no dial.
I have tried with multiple test campaigns setup at one time and also tried having only 1 activa at the time, none of them worked.
We need guidance since we are just starting to use elastix.
What would you suggest ?
Posting the logs or any ideas you may have are welcome.
Best Regards.
 

erpezoa

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Jan 15, 2008
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#4
Any answer to this issue?
 

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