no audio to agent phone when calling through queue

jeffik

Joined
Feb 17, 2009
Messages
43
Likes
0
Points
0
#1
I set up call center and when i call to the queue some times i have audio and some times not. If i call phone to phone it always works.

More information. when i set up an inbound route to the queue and call from my cell, when there is audio and the agent hangs up the cell call drops.
when i call and there is no audio, when the agent hangs up the call does not drop.

Any ideas?

Thanks

I posted this in the call center sub forum, sorry in advance for double posting.
 

Members online

No members online now.

Latest posts

Forum statistics

Threads
30,902
Messages
130,886
Members
17,563
Latest member
dineshr
Top