No audio message played in announcements...

axrst

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Oct 21, 2010
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#1
I have set up a system with elastix.

The problem is, that, allthough I have setup 2 announcements, with an audio message in the begining, and going to voicemail at the end, no audio messages, heared.

Any suggestions?

All other setup works perfectlly.
 

jgutierrez

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#2
Are you trying to hear that message with internal extensions? If so, I would think that you have an incorrect audio formta audio file. The correct audio formay is shown under the system recording module.
 

axrst

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#3
Thank you.

Yes, the problem was the wrong file format. I was sure that i've recorded and converted to the right one, but something gone wrong. I tried another message from an older recording, and was ok. So, I've changed the others too.
 

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