Need help with conference

Discussion in 'General' started by turalo, Feb 25, 2010.

  1. turalo

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    Hi,

    Can anybody tell me how can I make some changes to the way how conference works.
    I have set a conference, with pincode to acces,
    when somebody calls inbound goes to the conference, than the system prompts for the pin,
    if the pin is wrong it asks to try again, if no pin is given it waits 10 seconds and ask for it again. elastix asks 4 times and than hungs up.

    Well I need to change this, I want the elastix to ask it more times, and also wait longer than 10 seconds, can anybody tell me in which file do I change that?

    thanks.
     
  2. danardf

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    Hi.

    Maybe your dtmfmode are not well configured.
    Look at the dtmfmode into your config file as sip_general_custom, into your trunk.
    You can currently try dtmfmode=rfc2833, auto, or inband.

    Else.
    You have a config problem with your conference.
    Look at the document, Elastix Without Tears.
    This section conference works fine.

    Remember that you have 2 conferences mode.
    - Conference "general".
    - Conference "scheduled"

    If you try to join a conference "scheduled" with the conference code "general", this way not works.

    Regards
     
  3. turalo

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    maybe i didnot write it well, i'm sorry.

    the conference works as it should be working.
    only thing is, I want to change the way it works by default.

    in case you have a pin code on a conference, it will ask for the pin code,
    if the given pin code is wrong, it will ask to press it again 3 times.
    I wanted the system to ask ik more than 3 times, I already found the place to change it,
    it is in the additional conf file.
    I also wanted to change the time bedween promt's,
    so normaly it will promt for pin code every 10 seconds, I wanted to extend that sothat people have more time to press the code.

    so one I already found, second not yet, I think I will find it today :)...
     
  4. turalo

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    I wasnot able to find it yet, still searching, any help aprisciated.
     

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