My phonebook Directory is empty

fredo69

Joined
Nov 7, 2008
Messages
13
Likes
0
Points
0
#1
Hello,
Sorry I begin just with elastix. I want to use Follow Me module with extensions, and forward call to external number, using Phonebook Directory. but there is no phone number inside.
How to insert numbers please ? thanks
 

jgutierrez

Joined
Feb 28, 2008
Messages
5,737
Likes
0
Points
0
#2
I have used the follow me settings for extensions and for external numbers, if you wish to set an external number within the follow-mw list, you should enter you number followed by #, if your external number is 159753, you should enter on the follow me list:
159753#

Another choice is that you use a Misc. Destination, you may algo include it on the follow me list.

Just make sure that the number that you are entering matches with your dial pattern on yur outbound route
 

fredo69

Joined
Nov 7, 2008
Messages
13
Likes
0
Points
0
#3
Thanks jgutierrez for the prompt answer.
with this method, all it working ok.
but what I don't understand is for the "Destination if no answer" in the botom of the page of follow me :
we can choose :
Terminate Call:
Extensions:
IVR:
Phonebook Directory:
and my problem is that there's no number in this phonebook Directory, how to add numbers inside.
 

jgutierrez

Joined
Feb 28, 2008
Messages
5,737
Likes
0
Points
0
#4
you must go into:
Unembedded freePBX
(admin,admin)
Tools
Asterisk Phonebook
 

fredo69

Joined
Nov 7, 2008
Messages
13
Likes
0
Points
0
#5
I added some contacts, but nothing appears in phonebook directory.
may be it's the normal !!
thnks for your help
 

jgutierrez

Joined
Feb 28, 2008
Messages
5,737
Likes
0
Points
0
#6
mmmm...

One uqestion, do you want to use your phone book for? dial external numbers? if that is the case, have you tried using a Misc. Destination?
 

Members online

No members online now.

Latest posts

Forum statistics

Threads
30,968
Messages
131,029
Members
17,679
Latest member
rodmontgt
Top