My phonebook Directory is empty

Discussion in 'General' started by fredo69, Nov 7, 2008.

  1. fredo69

    Joined:
    Nov 7, 2008
    Messages:
    13
    Likes Received:
    0
    Hello,
    Sorry I begin just with elastix. I want to use Follow Me module with extensions, and forward call to external number, using Phonebook Directory. but there is no phone number inside.
    How to insert numbers please ? thanks
     
  2. jgutierrez

    Joined:
    Feb 28, 2008
    Messages:
    5,737
    Likes Received:
    0
    I have used the follow me settings for extensions and for external numbers, if you wish to set an external number within the follow-mw list, you should enter you number followed by #, if your external number is 159753, you should enter on the follow me list:
    159753#

    Another choice is that you use a Misc. Destination, you may algo include it on the follow me list.

    Just make sure that the number that you are entering matches with your dial pattern on yur outbound route
     
  3. fredo69

    Joined:
    Nov 7, 2008
    Messages:
    13
    Likes Received:
    0
    Thanks jgutierrez for the prompt answer.
    with this method, all it working ok.
    but what I don't understand is for the "Destination if no answer" in the botom of the page of follow me :
    we can choose :
    Terminate Call:
    Extensions:
    IVR:
    Phonebook Directory:
    and my problem is that there's no number in this phonebook Directory, how to add numbers inside.
     
  4. jgutierrez

    Joined:
    Feb 28, 2008
    Messages:
    5,737
    Likes Received:
    0
    you must go into:
    Unembedded freePBX
    (admin,admin)
    Tools
    Asterisk Phonebook
     
  5. fredo69

    Joined:
    Nov 7, 2008
    Messages:
    13
    Likes Received:
    0
    I added some contacts, but nothing appears in phonebook directory.
    may be it's the normal !!
    thnks for your help
     
  6. jgutierrez

    Joined:
    Feb 28, 2008
    Messages:
    5,737
    Likes Received:
    0
    mmmm...

    One uqestion, do you want to use your phone book for? dial external numbers? if that is the case, have you tried using a Misc. Destination?
     

Share This Page