my elastix is not recording the calls

Discussion in 'General' started by pinguim007, Aug 31, 2010.

  1. pinguim007

    Joined:
    May 24, 2010
    Messages:
    34
    Likes Received:
    0
    hello folks,

    I am trying to record the incoming and outgoing call from my elastix.

    I went to general settings and I enabled the override, after that I change the directory to /etc/recordings and on the extension I set always to record the call,

    later I chown the user asterisk to the directory /etc/recordings, and I chmod +w /etc/recordings.

    Is somebody knowns what sould I do next to work?

    thanks
     
  2. dingoland

    Joined:
    Jan 16, 2008
    Messages:
    220
    Likes Received:
    0
    Hello,

    When the override function is enabled, it disable the "always record" option in extension.
    Can be used only with "on demand record" option by pressing *1 on phones.

    Disable the override function and put "always record" calls on the extensions you want to record calls.

    Regards
     
  3. pinguim007

    Joined:
    May 24, 2010
    Messages:
    34
    Likes Received:
    0
    Hello thanks for your anwser now is working fine with allways record,

    but how can I record calls on demand?

    I have now the override funtion disabled and on demand on the extensions and is not working at all.
     
  4. pinguim007

    Joined:
    May 24, 2010
    Messages:
    34
    Likes Received:
    0
    what should I do?
     
  5. dingoland

    Joined:
    Jan 16, 2008
    Messages:
    220
    Likes Received:
    0
    Hi,

    See the elastix without tears page 137 ;)

    You have to edit the features_general_custom.conf and add this :
    featuredigittimeout = 2000
    Courtesytone = beep

    Then in your FreePBX, in general settings :
    Asterisk Dial command options: trw
    Asterisk Outbound Dial command options: TW

    Reboot and enjoy !

    Regards
     
  6. pinguim007

    Joined:
    May 24, 2010
    Messages:
    34
    Likes Received:
    0
    thanks man it really works
     

Share This Page