MWI light not turning off

Discussion in 'IP Phones' started by yellowsub, Jan 20, 2011.

  1. yellowsub

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    Hi using the latest aastra scripts for Elastix 2.0.3 and everything appears to work ok but when I delete the message via visual voicemail only the light on the email button goes off but the MWI light and the screen icon stay on.
    If i rebbot the elastix server or login in using *97 the MWI light and icon go away.
     
  2. dicko

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  3. yellowsub

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    Hi Dicko

    I have tried waiting up to 30-40 min. the light is still on. *97 and the password and that it hangup and the lights off.

    I haven't seen anything in the documentation to help out on this.
     
  4. dicko

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    I never have that problem,

    sorry , I can't help you. maybe factory default all your Aastras, local provisioning over-rides everything else.
     
  5. thx2000

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    Modify /etc/asterisk/vm_general.inc

    Uncomment:
    Code:
    ;pollmailboxes=yes
    ;pollfreq=30
    
    To:
    Code:
    pollmailboxes=yes
    pollfreq=30
    
    Then do a:
    Code:
    asterisk -rx 'voicemail reload'
    
    and you should be good to go.

    -THX2000
     

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