music on hold too loud

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Apr 11, 2008
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I have received a few complaints that our music on hold is too loud. So it isn't the phone itself. How can we adjust the volume for music on hold (MOH) in elastix? we are using elastix 1.3-2.
 

Bob

Joined
Nov 4, 2007
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2,400
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Areid,

The simplest method is to actually take the recordings that are currently on Elastix (asterisk), download them to your PC, and use a product called Wavepad. This has an option for reducing the volume. Save the file back out and re-upload to your ELastix box.

We have done this in the past and works well.

Alternatively, in the 1.4 Elastix coming soon, Freepbx 2.5 has the ability under the MOH Gui to reduce the volume of the Music On Hold, via a drop down box in increments of 25%.

Regards

Bob
 

Bob

Joined
Nov 4, 2007
Messages
2,400
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Mattrh,

If you haven't seen it already look at www.elastixconnection.com

Provides setup info on current Elastix systems and also on forthcoming Elastix 1.4 systems.

Regards

Bob
 

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