Music on Hold on Elastix 1.6-12

eddiefdz

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Sep 29, 2009
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#1
Hello,

I am trying to upload a MOH MP3 file to my box and I continue to get the following error:

Error Processing: "sh: mpg123: command not found
sox: Can't open input file '/var/lib/asterisk/mohmp3/orig_MusicFile.wav': No such file or directory" for MusicFile.mp3!
This is not a fatal error, your Music on Hold may still work.


Any ideas why this happens? The size of the MP3 file does not seem to matter. It can be a large or small file and it does the same thing.

Please help!

Thanks!
 

rafael

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May 14, 2007
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#2

CPS Admin

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#3
Rafael it appears Bob and yourself are the expert at this MOH thing.

I installed the mpg123 and put in the script in the MOH file. I went to free pbx 2.5 and did the set up. When I select it in the queue the agents hear dead air when they log into the call center.

I have even tried madplay. I have used ever posting you and Bob mad in this forum and on elastix connection.

I just did an upgrade to Elastix 1.6.13.... I still have the same issue.

What can I do to see where I am having a problem. Is there some test I can do?
 

saleh

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#4

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