music on hold not working

relianz

Joined
Dec 7, 2009
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#1
please help my mp3 moh is not working , i have tried to import from my music folder and it says uploaded ok but no transfer on hold music plays when i am on hold or if a client is transfered to a extension ,
 

jgutierrez

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Feb 28, 2008
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#2
Just to be clear, when you create a MusicOnHold category, and you upload your audio files into it, it will only be played when you choose a queue (for example), and select that music category for the people that are on hold.

Now if you want to leave it by default, you may move the sound files located at:
/var/lib/asterisk/mohmp3/into another directory, and then copy your audio files into this directory.

Make sure that your audio files are owned by asterisk and that they have 664 execution permission.

Then execute from the shell:
asterisk -rx "module reload"
 

rollinsolo

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Feb 11, 2009
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#3
I had a similar issue, I updated to free pbx 2.8 and it went away, if you upload music find the file using locate "name of the file without quotes" if it does not tell you where it is do :updatedb first.
 

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