Multiple phones - same extension

Discussion in 'General' started by jhunholz, Oct 19, 2009.

  1. jhunholz

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    We're migrating from a home-built Asterisk install that is about 4 years out of date to Elastix, but I can't figure out a way in Elastix to tie the same extension to multiple phones. We have some users that have 2 or 3 phones (a combination of IP phones and softphones) that all need to have the same extension. Is there an easy way to do that? Thanks for your help!
     
  2. jgibson

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    I have not done exactly what you are talking about, but maybe making an inbound route that goes to a ring group that has the extensions that you want to ring will work for you. Just a thought

    Jason
     
  3. dwells

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    you may need to configure elastix with "deviceanduser" from amportal, to allow seperate configureation of devies ... and users.
    amportal.conf
    change AMPEXTENSIONS=extensions
    to AMPEXTENSIONS=deviceanduser


    I think this will allow what you are talking about, with presence.
    You can login to each device with user level auth.
    Check your feature codes for logins "*11&*12"
     

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