I am trying to learn this stuff, and I am getting hung up on the dialing rules. I currently have one trunk, with the dialing rules set to "9|." I also have my outgoing trunk set to "9|.". This seems redundant to me. Have I got this wrong? I MUST put the "9" in front of my outgoing calls, or they won't go out. This prevents me from pushing the Line 1 button on my phone, and getting the dial tone to dial out. I have to put in the number and then press "Dial". I also want to do some substitutions. Incoming calls show up on my phone with the "1" prefix, followed by the ten digit number, even for local numbers. I can't just push the Dial button to redial, as it then tries to put the "1" in the front of the number. I want to set up a dial rule that will dial the local numbers (all ten digit) by substituting a "9" for the "1" when the phone dials. I want another rule that will just append the "9" to the front of the number when not from one of our three local aread codes. Can I do this, or am I just f***ing in the breeze? I have read Elastix Without Tears, and it just didn't have enough information in it on this subject.