MOH Problem

Discussion in 'General' started by Amphibian, Jun 11, 2010.

  1. Amphibian

    Sep 8, 2009
    Likes Received:
    32 bit Elastix-1.6-12

    Maybe someone can point me in the right direction....

    I have a MOH audio problem. When I make a call, receive a call, audio is perfect. Its when I (or anyone else) places am placed on hold the music seems to go away after about a second of playing. The strange part is that if I'm placed in a que then the VR announcement of where I am in the que is herd without any problems but as soon as the VR is over the music is heard for about a second the goes away, now, if I happen to blow on the mic the music comes back and the fades away again.

    I thought it was just my softphone or a problem within my computers soundcard but it happens on all soft/hard phones. Thinking that there is a db level adjustment for just the music on hold and one for the IVR announcements, right?

    Any suggestions, I'm pulling skin now since all hair is gone and eyes are wore out from all the forum searching.


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