Maybe I'm an idiot, but...

Discussion in 'General' started by MailSouth, May 9, 2008.

  1. MailSouth

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    How do you use the call center module. I downloaded it and loaded it in the load module tab, but now what? I don't see it anywhere. Can someone give me some direction on what I'm doing wrong?
     
  2. jgutierrez

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    hello,

    One question, what version of Elastix are you using??? If I'm not mistaken the call center module has been tested to work with the 1.0 version
     
  3. MailSouth

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    I'm using 1.0.
     
  4. jgutierrez

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    mmm...

    Ok, try an
    rpm -qa | gerp elastix
    to get the complete version of elastix

    Another question, are you using the mozilla firefox browser? once you have installed the call center module, did you logout and and login again?

    If nothing works, and if you wish, you could give me access to your elastix, to check it up...

    jgutierr_007@hotmail.com
     
  5. MailSouth

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    elastix-1.0-14
     
  6. MailSouth

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    Okay I was able to get the call center tab. I think a reboot fixed it. Now I have another issue. I get this error:

    Error when connecting to database Error de conexion a la base de datos - DB Error: connect failed

    Any ideas?
     

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