live call

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Jul 15, 2008
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Is it possible to listen in on a live call? I.E. a manager presses a number and can listen in on a customer call with a customer service representative?

let me know.

thanks
 
Joined
Jan 8, 2008
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It is possible, the name of the function is barge-in. Read ben sharifs book: Elastix Without Tears for specific instructions.

David Medina
 

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