list calls in a Queue

bigplac

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Jan 28, 2009
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#1
Hello.
I've got a small elastix instalation with two trunks, a queue and 4 softphones. When an external call arrives enters in the queue and is tranfer to the soft phones with ringall.
Ok, my problem is that i need to register in real time and sent to the soft phone software the incoming number of the queue call.
I don't know the best way, AGI, manager, db,etc...

AGI: I can't modified extensions_additional.conf, the easy way, because elastix overwrite it. In extension custom I don't know where put it.

Manager console. The socket trafic is very high, I only want the number....

DB. It's slow, external ascess takes 0,2 sec of delay. Too high for a pooling.

So, i need help.
 

lemuelgv

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Sep 9, 2008
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#2
incoming number? you refer to Caller ID or numer of queued calls in the day?
 

bigplac

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Jan 28, 2009
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#3
The Caller Id.
The solution is activate "event when called=yes" and open a socket 5038 and send Action: Events\r\nEventmask: agent
ok, the problem is that Event: AgentConnect doesn't include the caller id. So I need to send show channel xxxx
This solution works, but I don't know if it is the best way.
 

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