joining queue with phone

kamanita

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Jun 9, 2010
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#1
hi, i have a (maybe) simple question. i have a simple pbx with one queue. in this queue are two static agents, and i have 10 dynamic agents. for all dynamic users we use snom m3 phones. so my question is, how can a dynamic agent login to the queue just by typing in on the phone. something like *queuenumber etc...

i don't found any informations about log in and log out with the phone!


thanks for your help.


dirk
 

Megabyte

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Mar 28, 2009
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#2
Hi, you just have to use the number of your queue plus *, example if your queues is 500 just dial 500* to log in, if you want to log out just dial 500**
 

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