joining queue with phone

Discussion in 'General' started by kamanita, Jun 9, 2010.

  1. kamanita

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    hi, i have a (maybe) simple question. i have a simple pbx with one queue. in this queue are two static agents, and i have 10 dynamic agents. for all dynamic users we use snom m3 phones. so my question is, how can a dynamic agent login to the queue just by typing in on the phone. something like *queuenumber etc...

    i don't found any informations about log in and log out with the phone!


    thanks for your help.


    dirk
     
  2. Megabyte

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    Hi, you just have to use the number of your queue plus *, example if your queues is 500 just dial 500* to log in, if you want to log out just dial 500**
     

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