IVR Setup

Rockyuk

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Nov 8, 2010
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#1
Hi everyone,
Can someone help me to setup a IVR i also have my own recordings i need to add aswell but just can't seem to workout how to get it going :-(

Thanks

Rockyuk
 

Rockyuk

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#2
Update
I am also getting no sound on my IVR any suggestions?

Thanks

Rockyuk
 

Lee Sharp

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Sep 28, 2010
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#3

Rockyuk

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#4
Hi Karma,
I think i have got all the configuration right but just getting no sound when i call it is there any common problems you know of that relates to sound and IVR?
 

RANJEET

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Nov 23, 2010
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#5
Re: Re:IVR Setup

hello my friend first wht u have to do ....improve your english so i try to understand then i solve ur problem thanks .....
so please tell me now wht u want, which kind of traffic you have ?
 

mzenft

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Nov 23, 2010
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#6
Hello,
There is a problem with sound files. they must be formatted correctly or they won't work.

I use a program called GoldWave and I only use .wav files.
The .wav files must be saved as PCM signed 16bit Mono, 8000 Hz.
attached is one of my .wav files. give it a try.
 

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