IVR Setup

Discussion in 'General' started by Rockyuk, Nov 17, 2010.

  1. Rockyuk

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    Hi everyone,
    Can someone help me to setup a IVR i also have my own recordings i need to add aswell but just can't seem to workout how to get it going :-(

    Thanks

    Rockyuk
     
  2. Rockyuk

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    Update
    I am also getting no sound on my IVR any suggestions?

    Thanks

    Rockyuk
     
  3. Lee Sharp

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  4. Rockyuk

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    Hi Karma,
    I think i have got all the configuration right but just getting no sound when i call it is there any common problems you know of that relates to sound and IVR?
     
  5. RANJEET

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    Re: Re:IVR Setup

    hello my friend first wht u have to do ....improve your english so i try to understand then i solve ur problem thanks .....
    so please tell me now wht u want, which kind of traffic you have ?
     
  6. mzenft

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    Hello,
    There is a problem with sound files. they must be formatted correctly or they won't work.

    I use a program called GoldWave and I only use .wav files.
    The .wav files must be saved as PCM signed 16bit Mono, 8000 Hz.
    attached is one of my .wav files. give it a try.
     

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