IVR question

Discussion in 'General' started by telecomtechnician, Nov 25, 2008.

  1. telecomtechnician

    Joined:
    Jan 8, 2008
    Messages:
    422
    Likes Received:
    0
    Hi there

    A person dials in to the IVR, then it plays a message, once the message finishes, it automaticly should go to the next IVR message. This has to be done without dialing any digit.
    How can I do this?

    Waiting for your comments

    David Medina
     
  2. danardf

    Joined:
    Dec 3, 2007
    Messages:
    8,069
    Likes Received:
    12
    Hi David.

    You must put [t] (for time out) and select the destination (other ivr, or announce)
    Fot exemple.
    (announce : press 1 to call ..., press 2 call voice mail)
    [1] -> extension 100
    [2] -> VoiceMail (100)
    [t] -> IVR

    it's for the case where the choice is not valid. (press 3 ou * for exemple).
     

Share This Page