IVR question

telecomtechnician

Joined
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#1
Hi there

A person dials in to the IVR, then it plays a message, once the message finishes, it automaticly should go to the next IVR message. This has to be done without dialing any digit.
How can I do this?

Waiting for your comments

David Medina
 

danardf

Joined
Dec 3, 2007
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#2
Hi David.

You must put [t] (for time out) and select the destination (other ivr, or announce)
Fot exemple.
(announce : press 1 to call ..., press 2 call voice mail)
[1] -> extension 100
[2] -> VoiceMail (100)
[t] -> IVR

it's for the case where the choice is not valid. (press 3 ou * for exemple).
 

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