IVR problem. Its says goodbye

Discussion in 'General' started by Server00, Oct 18, 2009.

  1. Server00

    Joined:
    Oct 17, 2009
    Messages:
    2
    Likes Received:
    0
    Hello,

    I have a problem with my Elastix server (version 1.2.1-4).

    First I upload a wav file at System Recordings than i add a Announcements and i tell it to find the wav i just upload.

    Than i create a IVR and give it a announcement at the beginning if the call the number. Welcome to....

    But if i call the number i don't hear any sound. Yes i convert the sound @ 8000. And i try to convert it to gsm with te Elastix commando but that doens't work eather.

    And i tried to copy the file in home directory of sounds. Because normally its uploading in custom map.

    The directory: /var/lib/asterisk/sounds/

    What can i do? To fix the problem.
     
  2. rejil.rajan

    Joined:
    Apr 8, 2007
    Messages:
    154
    Likes Received:
    0
    Have you tried to create a recording using the phone.Try to make a demo recording using the phone and see if you can hear the recorded message
     

Share This Page