IVR ignores dial input

ichienwata

Joined
Apr 17, 2010
Messages
12
Likes
0
Points
0
#1
Please help me if you can, I'll really appreciate it.

I set up my IVR in my Elastix system, when I use my phone on another elastix server to call and get to where I enter the extension number, it worked fine, but it does not work consistently with that phone line.

When the call is made, after the announcement, I dial the desired extion and nothing happens, the announcement still continues. On the occassion when it works, it will only work again after about 5 mins later.

When I make the same call with my cellphone, it works flawlessly.

So if this is a DTMF problem, I do I fix this issue. Thanks guys
 

Members online

No members online now.

Latest posts

Forum statistics

Threads
30,902
Messages
130,887
Members
17,565
Latest member
omarmenichetti
Top