IVR goes to busy tone

parkerr

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Aug 5, 2007
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#1
I have created an IVR and it works if the caller takes an option while the announcement is being played. But if the caller waits for the announcement to finish the line goes to the busy tone. Am I missing something. I am using the latest version of elastix 0.8.4

Would appreciate any help

Kind regards

Robert P

Post edited by: parkerr, at: 2007/08/15 00:08<br><br>Post edited by: parkerr, at: 2007/08/15 00:17
 

lek

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#2
I think this is a freepbx bug. I have heard something related with the "waitexten" application in the dialplan (extensions.conf) but i'm not pretty sure. I'm going to do some research.
 

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