IVR Configuration

Discussion in 'General' started by mirbaha, Jan 9, 2011.

  1. mirbaha

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    Dear Friends,

    any body can help me with IVR configuration the documents are so confusing, my configuration is like this:

    when the customers call my numbers reach my IVR or Announcement:

    1.welcome with choosing language option:
    1. English 2. German

    if the press 1:

    i have 7 option that i know this part how to do it

    if the press 2 i directly send it to specific extension that i know how to do it.

    the problem is on first announcement that how can goes to 1 and 2 option

    regards
     
  2. fmvillares

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    Elastix without tears Chapters 11 and 12 clear as water...
     

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