IVR Announcement cutting off mid word

gregorywest

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Aug 19, 2010
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#1
I have created an IVR (actually 2 of them) that when they are invoked there is an announcement. This is made from the builtin sound files.

Problem is the play back of the announcement cuts off mid way. I have tried to increase the timeout for the IVR but that does not seem to help.

Any suggestions why the messages would be cutting out?
 

gregorywest

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Aug 19, 2010
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#2
After some more testing it looks like the IVR is just abruptly stopping after 10 seconds. Very confusing, since this is the only installation that seems to do this.
 

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