IVR Announcement cutting off mid word

Discussion in 'General' started by gregorywest, Jan 31, 2011.

  1. gregorywest

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    I have created an IVR (actually 2 of them) that when they are invoked there is an announcement. This is made from the builtin sound files.

    Problem is the play back of the announcement cuts off mid way. I have tried to increase the timeout for the IVR but that does not seem to help.

    Any suggestions why the messages would be cutting out?
     
  2. gregorywest

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    After some more testing it looks like the IVR is just abruptly stopping after 10 seconds. Very confusing, since this is the only installation that seems to do this.
     

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