IVR and Announcements not "seeing" sound files

Discussion in 'General' started by howwhi, Feb 4, 2010.

  1. howwhi

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    Thanks again to all that coach and help.

    Re-installing a 1.5.2-2 system. Have existing sound files copied into the /var/lib/asterisk/sounds/custom directory. Files have been chown -R asterisk:asterisk and all items in the custom directory now have 775 permissions per earlier posts relevant to this topic.

    When I go to create an IVR or an Announcement that references these files, the pull down menu does not offer any choices. At what point in the httpd cycle are these pull down menus refreshed?

    Clues as to why I am not getting access to existing sounds/custom files??

    Howard
     
  2. dicko

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    You need to "register" them on the "system Recordings" page before you can use them in FreePBX, anything available is under the "builtin recordings" tab
     
  3. howwhi

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    Thank you. See it now.

    Howard
     

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