IVR along with Queue.

xpecta

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Jan 28, 2008
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#1
Hello everyone!

My question is how can i connect IVR meny choices alog with queues!

Example.

I dial my number xxxx.
- Ring ring.
-- Hi and welcome to company name..
--- Press one for tech support
---- Press two for economy..

Now if someone presses on one of those options how can i make it go to a queue instead of an extension?

Best regards

X-Pecta
 

DaveD

Joined
Nov 12, 2007
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#2
Just create the queues and when they press 1 or 2 send it to the queue that you created
 

xpecta

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Jan 28, 2008
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#3
Thank you kindly for the information.

Best regards

xpecta
 

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