Issue dialing extentions.

Discussion in 'General' started by rpanderson, Feb 16, 2011.

  1. rpanderson

    Joined:
    Feb 16, 2011
    Messages:
    1
    Likes Received:
    0
    Hello, I'm having issues transferring or calling internal extensions. My extensions are from 1000-2000 and when I try to dial one from my ip601 phone, it simply gets to 10 before stating that my can not be completed as dialed. It will not allow me to dial 10XX. I can dial the number if I pre-dial it before picking up the phone, but this still poses a problem when transferring as you can't dial the extension without the phone line being connected. Any help would be greatly appreciated.
     
  2. franklin

    Joined:
    Oct 22, 2010
    Messages:
    254
    Likes Received:
    0
    Look in sip.cfg. You'll see something that looks like this:

    dialplan.digitmap="[2-9]11|0T|011xxx.T|[0-1][2-9]xxxxxxxxx|[2-9]xxxxxxxxx|[2-9]xxxxxxT|*98|*45|*48xxx|xxxxT|*80xxxx|"
    dialplan.digitmap.timeOut="3|3|3|3|3|3|3|3|3|1|1"

    THE NUBMERS AT THE END ARE THE TIMERS. THE FIRST 3 corresponds to the first argument. You probably have something that looks like |10x| and then it's timed out quick, so the phone is dialing an invalid extension.
     
  3. franklin

    Joined:
    Oct 22, 2010
    Messages:
    254
    Likes Received:
    0
    Look in sip.cfg. You'll see something that looks like this:

    dialplan.digitmap="[2-9]11|0T|011xxx.T|[0-1][2-9]xxxxxxxxx|[2-9]xxxxxxxxx|[2-9]xxxxxxT|*98|*45|*48xxx|xxxxT|*80xxxx|"
    dialplan.digitmap.timeOut="3|3|3|3|3|3|3|3|3|1|1"

    THE NUBMERS AT THE END ARE THE TIMERS. THE FIRST 3 corresponds to the first argument. You probably have something that looks like |10x| and then it's timed out quick, so the phone is dialing an invalid extension.
     

Share This Page