I need to use phone free for agents (without play melody). I tried to implement AgentCallbackLogin few months. But sometime line freeze. So now i couldn't login agent and use sip registration directly to queue.
Here is my extensions_custom.conf:
[agentlogin]
exten => _*8888.,1,Set(AGENTNUMBER=${EXTEN:5})
exten => _*8888.,n,NoOp(AgentNumber is ${AGENTNUMBER})
exten => _*8888.,n,NoOp(id number is ${CHANNEL)})
exten => _*8888.,n,AgentCallBackLogin(${AGENTNUMBER}||${CALLERID(number)}@from-internal)
exten => _*8888.,n,Hangup()
I found notes that AgentCallBackLogin will not supports in feature version of Asterisk and i tried some examples to override functionality of AgentCallBackLogin. But if i did so i lost all statistics of agents.
How to use AgentCallBackLogin in Elastics?
Any ideas?
Here is my extensions_custom.conf:
[agentlogin]
exten => _*8888.,1,Set(AGENTNUMBER=${EXTEN:5})
exten => _*8888.,n,NoOp(AgentNumber is ${AGENTNUMBER})
exten => _*8888.,n,NoOp(id number is ${CHANNEL)})
exten => _*8888.,n,AgentCallBackLogin(${AGENTNUMBER}||${CALLERID(number)}@from-internal)
exten => _*8888.,n,Hangup()
I found notes that AgentCallBackLogin will not supports in feature version of Asterisk and i tried some examples to override functionality of AgentCallBackLogin. But if i did so i lost all statistics of agents.
How to use AgentCallBackLogin in Elastics?
Any ideas?