International calls, Aastra 9133i

Discussion in 'General' started by quackers, May 25, 2010.

  1. quackers

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    I am having a very puzzling issue, and not sure how to fix it.

    I am in the UK, and we want to dial an international number, for example,

    9 (for an outbound trunk) so, 90031743695814. The phone is chopping off the last 2 digits, so elastix is dialing 00317436958 instead.

    If i do it via a softphone on my PC instead, the call goes through and elastix gets the full correct number.

    So the issue has to be the phone(s).

    I have tried completly removing the dial pattern in the phones config, and as soon as i get to the '8' 90031703695814 the phone dials. I have upgraded the firmware to latest version in case it was a firmware bug, but it still does the same. Its Aastra 9133i

    Any ideas ???
     

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