Instant problem

kareem

Joined
Dec 9, 2009
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#1
Hi every body

I have a new problem in my cdr report

her is it


I have done a campaign that make outgoing calls
and I have recorded a message and used it in my campaign


for example


My CSV FILE

0160926786,"Tom"
0161235468,"Jerry"
.......

after editing the campaign and agent login
the campaign will call "tom" first
when he answer he will hear the message I recorded and then hang up

then "Jerry" will be called when he answer he will hear the same recorded message

and so on


until now every thing goes right

the problem is that my CDR Report doesn't contain any report about the call have been made
the cdr report doen't contain any thing about this campaign

How can I make sure that my message have been delivered successfully

I hope find the answer shortly :dry:

thank you for your time :)
 

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