Information about customer in Agent console

networ01

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Dec 6, 2010
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#1
Hello guys,

I would ask you, if is it possible show in agent console informations about customer 2 sec before call was connected?

I mean something like this: call connected, 2 sec silence for customer, in agent console are loading informations about customer (in 2 sec silence).

Thank you very much for any idea :)
 

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