Information about client before connect

Discussion in 'General' started by networ01, Dec 6, 2010.

  1. networ01

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    Hello guys,

    I would ask you, if is it possible show in agent console informations about customer 2 sec before call was connected?

    I mean something like this: call connected, 2 sec silence for customer, in agent console are loading informations about customer (in 2 sec silence).

    Thank you very much for any idea :)
     

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