Incorrect call duration

Discussion in 'General' started by trevor, Feb 21, 2011.

  1. trevor

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    Hi,

    It appears that the call duration logged for trunk call includes the period the phone rings(before the receiver answers the call). The resulting bill is inaccurate since its over-bloated. Does anyone know what I can do solve this challenge.

    Rgds,

    'Trevor
     
  2. fmvillares

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    what trunk type do you have...in digital and sip lines answered time is correcdt and measured since answer event only
     
  3. trevor

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    Hello fmvillares,

    WHat I have are ISDN analogue trunk lines.

    Rgds,
     
  4. trevor

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    I made a slight mistake my trunk lines are PSTN connected to FXO ports.

    Cheers,
     
  5. fmvillares

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    Re: Re:Incorrect call duration

    fxo ports in digium/sangoma cards or connected to analog gateways...as you dont know almost anything in telephone terminology is really hard to hel...
     
  6. ahmed_gaffar

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    Hello trevor,

    i hope you found a solution for the problem of your Analog trunk now i am facing the same problem, so i hope you can guid me what to do?

    Thanx in advance
     
  7. trevor

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    Hi ahmed_gaffar ,

    I do not have a solution yet, but will get back as soon I do.

    However, if you get a solution please dont hesistate to share it.

    Thanks
     
  8. besforti

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    Hi,

    Did anyone find solutions, i have same problem with dahdi trunk
     

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