Incoming Calls Problem

hmd810

Joined
Nov 14, 2017
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#1
hi everybody

I've got a sip account for a sip provider.
I've configured sip trunk like below pictures:





for outgoing calls, I have no problem and I can call everywhere out my network but for the incoming call:
when somebody calls my sip account number he hears that subscriber is not available.
where is the problem and how can I solve it?
 

AJP

Staff member
Joined
Dec 6, 2016
Messages
299
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#2
hi everybody

I've got a sip account for a sip provider.
I've configured sip trunk like below pictures:





for outgoing calls, I have no problem and I can call everywhere out my network but for the incoming call:
when somebody calls my sip account number he hears that subscriber is not available.
where is the problem and how can I solve it?
Hi @hmd810

You are using Elastix V4, please kindly open the topic in the correct forum, there is one that is dedicated for Elastix V2.5 and 4

Have a great day!
 

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