Inbound Routing Confusion

r1200gs

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Jul 3, 2009
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#1
I have 2 Wildcard's with 4 FXO modules and 5 POTS lines which I can see calling in to the Flash Operators panel, but I am not getting them routed correctly.

I have one line working just fine and it is ringing on the extension that I want it to. I can also make calls outbound and that seems to be fine.

I had some tech support a while back to get the one line working and I am thinking that it can not all be done with the web gui.

What has to be done to route inbound calls with ZAPTEL? The docs all seem to reference files that I do not have and the screen shots have fields that are not on my system.
 

rejil.rajan

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Apr 8, 2007
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#2
In the case of analog lines, you will not be able to create inbound routes. If all the incoming calls are to land on different extensions, then you will have to make different contexts.

Another easy option is to send all the incoming calls to an IVR and give the option to dial the desired extension.
 

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